If the Sensus in your Volvo displays a message about updates being available, but then refuses to list any app updates, it’s probably referring to a map update. Don’t bother contacting Volvo OnCall about not seeing any updates, they will just refer you to your dealer. Then, as happened to me, your dealer will tell you that you need a map update. You can have your dealer install it (for a fee), or you can do it yourself. Kudos to Howard Orloff Volvo for pointing this out to me.
Having previously owned a Nissan Murano, I was pleased to learn that Volvo provides free map updates via their website, but not pleased to discover that Volvo’s instructions for installing the updates are poor and incomplete. After several false starts, here’s the information necessary for success, which I discovered by trial and error:
- The flash drive must be exFAT formatted, or it won’t be recognized by the Sensus nav system. Some Volvo documentation incorrectly states that FAT32 is supported.
- The Volvo downloader verifies the data on your flash drive, but does not verify that Sensus will recognize the drive. It could easily do so, but it doesn’t.
- Volvo implies that you might need to buy their flash drive. I used one that I had in a junk drawer.
- Don’t be confused that the XC-60 owners manual links to a page describing how to update the XC-90. This is just sloppy work by Volvo’s technical writers.
- The manual says you can only update a map that you’ve previously downloaded over-the-air. This wasn’t true for me, I installed all of North America but had only regional maps already installed.
- Final tip: Installing took about 40 minutes, followed by a long “Loading…” pause on the Sensus screen. Have patience.