AvantGo Answers Their Own Question
January 30, 2004
I used to use, and really enjoy, AvantGo on my Palm. I haven't used it in a very long time because AvantGo hasn't released a conduit that works on Mac OS X. (They claim they can't build an installer, of all things.)
Today, they finally noticed that I haven't accessed their service for a long time, and they invited me to answer a survey about why I've forsaken them. I don't know why they're bothering to ask, they already know. (emphasis added)
At AvantGo we are always looking for ways to improve our customers' experience. We have created a brief survey to learn what we can do to improve our service offerings. We will strive to incorporate your feedback into service enhancements that might just bring you back as an active user of AvantGo. [...]Please click here to provide your feedback.
We are currently interested in PC users only.
Bah!
I used to use QuickSheet on the Palm until they stopped developing the Mac conduit. And I, too, used to get the occasional email from them, typically offering a special upgrade price for the latest version. I always replied by saying that I was champing at the bit, but couldn't consider it until they came out with a Mac-compatible version. Never ever got a response :-)
Posted by: Stefan Keydel | January 30, 2004 at 09:37 PM